Student working on computer with paperwork around him.

Protection against phishing

Protection against phishing

Being able to spot phishing emails and other online scams are important in keeping your information safe. The impact of a successful scam can be substantial and can include things such as identity theft, financial loss and reputational damage. 

Top tips


You may receive fake emails claiming to be from an organization (that you may trust) and asking you to provide personal information by replying or clicking a link. If you suspect, you have received a phishing email to your: 

  1. BNU Email – you can report this to the IT Service Desk  

  1. Personal Email - you can report this to:


If you have entered any financial details, contact your bank immediately and let them know you have been a victim of a phishing scam. 

If you have entered your university password, change your password immediately. 


Remember an official organisation such as your bank would never ask you to provide personal information via email. More information can be found on phishing on the NCSC website. 

 ✘ Do not click on suspicious attachments or links. 

 ✘ Do not log in to a website after following a link, if uncertain, visit the site separately and verify its legitimacy. 

 ✘ Never share your passwords with anyone. 

 ✘ Never respond to emails that ask you to confirm personal information. 

If in doubt, call it out – Report anything suspicious straight away.  Any concerns about information security or cyber security can be reported directly to the IT Service Desk by emailing: or calling 01494 605000

Additional contact details are available on the If in doubt, call it out page