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Website Privacy Policy

Website Privacy Policy

This policy describes how we collect and use personal data during your use of the Buckinghamshire New University website ( in accordance with the General Data Protection Regulation (GDPR) and related UK data protection legislation. Other University websites, for example, those operated by departments or other units (these will be identified as or may carry their own privacy policy or provide additional information relating to their activities, which will supersede or supplement this Privacy Policy.


You don’t have to create an account or provide us with any personal information when you access the University website. We may ask for some personal details if you access some of our services for example:

  • To download a prospectus
  • To register for an event such as an open day
  • To make an enquiry
  • To chat to a current student or a member of staff on our online chat
  • To subscribe to our Newsletter
  • To get in touch with our international agents

If you use one of our web site forms or if you contact us by email or by chat we may collect and process personal information about you. This may include:

  • Your contact details including your address and phone number
  • Your email address
  • Your name, title, date of birth and gender
  • Education or professional details
  • Attendance at University events.


We process your data for purposes arising from your use of the website, for example, to ensure that we understand who uses our site to enable us to make improvements and ensure that it is secure. This processing is necessary to meet our legitimate interests in operating and improving the website, analysing its use, and ensuring its security.

We also use the information provided to personalise our content and show you offers that are relevant to you (including website and ads content).

We will only use your data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another related reason and that reason is compatible with the original purpose. If we need to use your data for an unrelated purpose, we will seek your consent to use it for that new purpose.


We may share your data with third parties who provide services on our behalf, such as those who help us to operate the website. All our third-party service providers are required to take appropriate security measures to protect your data in line with our policies. We do not allow them to use your data for their own purposes. We permit them to process your data only for specified purposes and in accordance with our instructions.

We may also share your personal data with third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our site terms of use or to protect the rights, property or safety of our site, our users, and others.

Where your data is shared with third parties, we will seek to share the minimum amount necessary.


The website uses Google Analytics and Acquia Personalization technology which may collect non-personally-identifiable information relating to your use of the site. This may include: which pages you see; how long you stay; what you click on our pages; if you visit the website again; which country and city you are browsing from; from which paid campaign your coming from, etc. This data is collected for the purpose of monitoring and understanding the effectiveness of our website, and to create personalised experiences for users. We also collect data relating to the demographics and interests of our users via Acquia Personalization, Google Analytics and cookies set by Google advertising networks. This data is used in aggregated form to help improve the site and the University’s marketing efforts.

For further information on Google safeguards for personal data visit this website.

We also offer you the option of having an online conversation with current students and staff through our chat. 


We use cookies to ensure that you get the most out of our site. Cookies are small text files which we store on the device you use to access the site. Cookies allow us to monitor your use of the software and simplify your use of the site. For example, a temporary cookie is also used to keep track of your "session". Without that temporary cookie (which is not stored after you quit your browser) you would have to log on every time you access a new page.

We also use cookies to inform our digital advertising. BNU ads you see on other websites and apps, such as social media, might be based on information we hold about you (your BNU search history and the content you visited on our site), or on ads you've previously clicked on.

If you do not wish for cookies to be installed on your device, you can change the settings on your browser or device to reject cookies. For more information about how to reject cookies using your internet browser settings please consult the “Help” section of your internet browser (or alternatively visit Please note that, if you do set your Internet browser to reject cookies, you may not be able to access all of the functions of our websites.

For detailed information on the cookies we use and the purposes for which we use them see our Cookies Statement.


Our web site contains content and links to other websites that are operated by third parties. We don’t control these third party websites (including whether or not they store cookies) and this Privacy Policy does not apply to them. Please consult the terms and conditions and Privacy Policy of the relevant third party website to find out how that site collects and uses your information and to establish whether and for what purpose they use cookies.


We use appropriate technological and operational security measures to protect your information against any unauthorised access to or unlawful use. We will retain your information for as long as is necessary to provide you with the services that you have requested from us or for as long as the law otherwise permits.


You have the right to see the personal data that we keep about you, by making a request in writing to us and a small fee may be charged. You can contact us by using the details below if you are concerned.

Please advise us if you believe there has been a personal data breach and we will, if founded, report the breach to the relevant data protection authority in the country concerned without undue delay and within 72 hours of discovering the breach.   Please note a reportable breach is one which is likely to result in a risk to people’s rights and freedoms. If this is not a likely consequence, the breach does not need to be reported.


By using our site, you consent to our websites privacy policy.


If we make changes to our privacy policy, we will post those changes on this page.


If there are any questions regarding this privacy policy please contact the Data Protection Officer by email at or by post to Buckinghamshire New University, Queen Alexandra Road, High Wycombe, HP11 2JZ.