Two Bucks students using Macbooks in the Library

Network and Wi-Fi

Network and Wi-Fi

BNU uses “eduroam” Wi-Fi at all campuses and “Optify” at all halls of residence.

The eduroam wireless network service is the primary Wi-Fi access for all BNU staff and students. It can also be used by visitors from other participating institutions and guests. It's fast, secure and works at other universities too. This page helps you find out how to connect your laptop, mobile and tablet to the eduroam Wi-Fi.

Connect to eduroam Wi-Fi

To connect:

  1. Go to the website
  2. Click on “click here to download your eduroam installer”
  3. Select for Buckinghamshire New University (you may need to search as the list only shows 25 institution names)
  4. Select the installer appropriate to your device
  5. If prompted enter your BNU username followed by (for example: 12345678 and password
  6. Accept the certificate when prompted

Note: Android users can download the eduroam configuration app from the Google Play Store and Apple users can download from Apple Apps store.

If you have trouble connecting:

  1. Go to Wi-Fi settings on your device
  2. Select the Wi-Fi network ‘eduroam
  3. Enter your BNU username followed by (for example: 12345678
  4. Enter your University password
  5. Accept the certificate when prompted

You should only need to authenticate to eduroam once using your BNU username and password, after that you'll automatically connect. You will need to repeat these steps if you change your password.

If you still have trouble connecting to eduroam, use the self-help guide to connect to eduroam.

Accessing eduroam in other Universities:

View participating Organizations across the UK where you can access eduroam.

Wi-Fi access for guests

eduroam Visitor Access is a service the University provides to give eduroam access to guests visiting our campuses. Guest accounts are temporary and are valid only for the duration of visit to BNU campuses.

How to request individual guest wifi accounts

Email to with the following user information:

  • First Name
  • Last Name
  • Email Address
  • Mobile Phone Number with country code
  • Affiliate Organisation

Information in Bold text is compulsory.

The guest eduroam account details will be emailed and/or sent as text to the guest. The guest can connect to eduroam when onsite using their unique credentials.

How to request guest wifi accounts in bulk

Please send a request by email to with the following information in an Excel spreadsheet, entering the information into separate columns using the example below:

First Name

Last Name


Country Code

Mobile Phone Number

Email Address

Affiliate Organisation

Information in Bold text is compulsory.

The guest eduroam account details and instructions to connect to eduroam will be sent via the Bucks host or to the guests themselves.

Network at the Halls of Residence

Wi-Fi and Network connections are available in the Halls of Residence. "Optify by PCCW Global"  is the Broadband provider for the Halls of Residence.

Optify Network Features

  • You can connect to multiple devices via wired or wireless connections
  • Optify network offers unlimited data

Connecting to the Optify network

Follow this quick help guide to connect to the Optify network.

You must contact Optify for any network issues at the Halls of Residence.

Phone: 0333 308 0000


If your issues are not addressed by Optify, contact the IT Service Desk for further assistance.

Related documents

Quick Start Guide - Connecting to Eduroam

Optify Installation Quick Start Guide