Digital and Technology Solutions Professional Degree Apprenticeship (Level 6)

The primary role of the Software Engineer is to undertake all requirements during the solution development life cycle from gathering requirements to analysis, design, code, build, test, implementation and support. They may also be required to supervise the work of junior software developers and others who may be working on elements of the solution and work with product managers and UX designers in implementing solutions. 

They will apply software engineering principles to all stages of the solution life cycle, from gathering requirements, undertaking analysis and design, development of code and data requirements whilst also ensuring security feature are addressed. As well as creating new code, they can support existing code by troubleshooting, reverse engineering and conducting root cause analysis. They typically work as part of a large collaborative team and will have responsibility for significant elements of software solutions.

An IT consultant bridges the gap between users and technology: they reinvent the digital world of the future. They require a broad set of skills in business analysis, solutions development, network infrastructure, data, cyber security etc. They use their consulting skills to get to the root of a problem and advise clients, both externally and internally, on how to best utilise technology to meet their business objectives, overcome problems and increase productivity. 

They provide strategic guidance and training to clients, both externally and internally, about digital and technology solutions. They facilitate changing business processes, improved structure, and efficiency through enhancements to digital and technology solutions. They design, build and install innovative customer experiences using the latest technologies to win business for their organisation.

A business analyst is an interpreter between two worlds: business and IT, bridging the gap of understanding between business and technology teams. They analyse and understand business needs and define and manage business requirements. They oversee design and delivery of tested system solutions throughout a project life cycle to ensure these meet business requirements. They are key communicators and drivers of collaboration throughout the development life cycle. They are focused on the customer and work closely with the IT delivery team. They are essential in the development of successful digital and technology solutions through their rigorous analysis of business requirements to inform their recommendations and insight.

A Cyber Security Analyst leads in the work to define, implement, and maintain security products and systems within an organisation’s policies and service level agreements. They will need to analyse and understand the points of vulnerability within IT systems and a proactive and agile approach to maintain high levels of systems and organisational security. They will monitor security performance using tools, statistical reporting and analysis, using the output of monitoring to problem solve, propose improvements and implement changes to meet service level requirements. 

A Cyber Security Analyst leads technical implementation of security infrastructures and technical designs, including producing cost and timescale estimates and identifying risks. After implementation they take ownership for obtaining the information required to diagnose and resolve more complex problems and escalations such as security incidents and business recovery. They engage with third parties to jointly resolve in-depth product issues where necessary and completing cyber risk assessments.

The primary role of a data analyst is to collect, organise and study data to provide new business insight to a range of stakeholders. They are responsible for leading the provision of up-to-date, accurate and relevant data analysis for the organisation. They are typically involved with managing, cleansing, abstracting and aggregating data across the network infrastructure. They look for opportunities to build data driven insights into decision making. They have a current understanding of data structures, software development procedures and the range of analytical tools used to undertake a wide range of standard and custom analytical studies, providing data solutions to a range of business issues. They are comfortable supporting teams and colleagues with analytics and report the results of data analysis activities making recommendations to improve business performance.

The primary role of a network engineer is to lead in the planning, design, installation, maintenance, and support of communication networks within an organisation or between organisations. They take a proactive and agile approach to maintain high levels of network performance and availability for their users, such as staff, clients, customers, and suppliers. They understand network configuration, cloud, network administration and monitoring tools, and give technical advice and guidance to their users. 

As part of their role, they analyse system requirements to ensure the network and its services operate to desired levels with security at the heart of everything they do. They understand data traffic and transmission across the network and have a major role to play in ensuring network security and resilience. They are the key problem solver when networks fail and respond with resilience under pressure.