Two Bucks students using Macbooks in the Library

DTS information for new students

DTS information for new students

Welcome to Digital and Technical Services (DTS) at Buckinghamshire New University.  The University offers a range of Digital and Technical Services to support your studies. Find out what you can do to get you going quickly with DTS.

Information for all Bucks students, including partner college students
Your BNU username

All new students are provided with a Username which can be used to access BNU systems and resources, such as the Virtual Learning Environment (Blackboard), Microsoft Office 365, computer labs, Wi-Fi access and print services.

Your Username is made up of your student ID followed by For example 20905674

Note: You will need your IT credentials in order to enrol on line as a new student. We will send you an email when you are able to access your IT account. If you try and access your account prior to that, your credentials won’t be recognised.

Your BNU password

Along with your BNU Username, you will need a password to access the BNU systems.

You need to activate your account by resetting your password (you will need access to your personal email, provided in the enrolment form, as you will be emailed a code that you need to enter to reset your password).

Your password must be strong and meet the following requirements:

  • Be a minimum of 8 characters long, longer the better.
  • Contain a mixture of upper and lower‐case letters.
Forward your emails

The University will be sending important communication, including emails from tutors and receipts from Turnitin submissions, to your allocated email address.

This is not an email you can log into (no mailbox to send and receive emails), but rather an email address of the format <studentID> i.e. 20905674

To receive all communications, you need to ensure your University email address is setup to forward emails to your personal mailbox. For all new students, this has already been setup to forward emails to your personal mailbox you gave us before enrolment.

If you want to change to a different address, visit our Email Forwarding page.

Blackboard Virtual Learning Environment

Blackboard, the University’s Virtual Learning Environment (VLE), provides access to online learning resources for all your courses including course materials and other important information.

You can access Blackboard at

You have to use your Bucks username (studentID e.g. 12345678 and password to access Blackboard.

Blackboard Collaborate:

Blackboard Collaborate provides the BNU online classroom platform. You will be able to attend your online / remote teaching sessions via this platform.


To submit your course work for checking plagiarism you will need to use TurnItInUK, which is accessed via Blackboard. You can submit your paper, view your similarity score and/or any feedback.

Free Software

As a BNU Student you are entitled to a range of free software for the duration of your studies. This includes Microsoft Office 365, SPSS and Solidworks.

Microsoft Office 365:

You can access Microsoft Office 365, either via Office online (Word, Excel, PowerPoint, OneNote and 5TB of One Drive storage) or by installing the full Office applications on up to five personal devices for free.

Learn more about the Free Software.

IT Service Desk

The IT Service Desk provides IT support across all campuses, including partner college students. Visit the IT front desk on the second floor of the Gateway building or the first floor of Uxbridge campus or contact us by phone (01494 605000 or ext 5000) or email (

Find out more about the IT Service Desk.

Information for students studying onsite at Bucks campuses
Connect to Wi-Fi

Eduroam is the main Wi-Fi network for students and is available across all campuses. Connect to the Wi-Fi when on site with your laptop, phone or tablet. Wired and Wi-Fi connections are also available at the University halls of residence by Optify (PCCW Global Networks).

Learn how to connect to Wi-Fi.

Connect to printers

You can print, copy and scan using any of the Multi-Functional Device (MFD) printers at the University campuses. You can also print to the MFDs from your own laptop/mobile device while you are at the University campuses and connected to University Wi-Fi.

Visit the Printing page to know about the printer locations, help on how to print/copy/scan and more.

Print Credit:

You need to add credit to your account before you are able to print. To add credit go to

Find out more about printing charges.

File storage
Personal Shared Drive (G: Drive)

Each student is allocated a secure personal storage space on the G: drive.  Use this drive to save your important work or study files that do not need to be shared, as this drive is backed up daily. You can also access the shared drive remotely at using your BNU username and password.

One Drive:

Each student is also allocated 5 Tb of space on OneDrive.  OneDrive is useful when you share files when working collaboratively or when files are too large to send by email. You can access OneDrive online at by using your BNU username and password.

When using the University computers, save your work on your G: drive or on OneDrive.

Learn more about file storage at BNU.

IT Facilities
Open Access Areas:

The University has a number of open access computer areas available to students to use at different locations.

Computer Labs:

Depending on your course, you may also have access to classrooms with the specialised software you need for your course. See the detailed list of software available in each classroom.

You can login to any of the University computers using your BNU username and password.

Loan Laptops:

Students can borrow laptops using the self-service cabinets, which can be found:

  • High Wycombe Campus – second floor of Gateway Library
  • Uxbridge Campus – First floor of Uxbridge Library

Find out more about IT facilities.

Technical Services

We provide teaching and learning support across a variety of specialist and highly skilled processes and techniques within specialist areas.

Learn more about our Simulation, Psychology and Performance teaching and learning support services.

Learn more about our Art, Design and Creative Production teaching and learning support services.

IT Security

All students must abide by the University IT Regulations.

Find out more about Information Security.

Related documents

Bucks Student IT Induction Pack v2.0 January 2021.pdf

Partner Student IT Induction Pack v2.0 January 2021.pdf